High School Diploma or equivalent preferred.Performs other special projects and duties as assigned.Prepares new cards, replacement cards, and updates information in the player development system for guests.Communicates properly with guests with reference to ticket redemption and preparation of player's club cards.Identifies, establishes and inspires enrollments to prospective Players Club members both on the casino floor and the Players Club booth.Promotes and provides excellent guest service experiences to both internal and external guests.

Possess a professional yet friendly attitude and acts as an ambassador to all guests by personally performing the following duties as well as demonstrating the GILA WAY. This position provides guest relations and services to guests desiring membership in the player development system, provides excellent interpersonal skills towards both internal and external guests, and provides guests with club membership, information dealing with promotions, events, tournaments within the casino.

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